Effective July 1, 2013, the Trustees introduced a new benefit under the Health Benefit Plan -an Employee and Family Assistance Plan (EFAP). This benefit provides you and your family with immediate, confidential help for any concern. It’s a voluntary support service that can help you solve all kinds of problems and challenges that you may face in life.
Support can be provided over the phone, in person, online, and through a variety of issue-based health and wellness resources. The benefit is completely confidential within the limits of the law. No one, including your employer or your union, will ever know that you or someone from your family has used the service unless you choose to tell them. There is no cost to use the benefit and there is no limit to the number of available hours to deal with your concerns; even for more complex issues.
The program can help you achieve personal well-being, manage relationships and family, obtain legal and financial clarity, understand proper nutrition, address workplace challenges, and tackle addictions.
TELUS Health is the provider of this benefit. They can be contacted toll-free, 24 hours a day, 7 days a week for immediate confidential help. Call 1-844-880-9137.
When contacting TELUS Health, identify yourself as a Member, or dependent of a Member, of the NDT Industry Health Benefit Plan.
Please refer to the BOOKLET for this specific benefit.