Health Benefits

TELUS Health Virtual Care

TELUS Health Virtual Care brings 24/7 access to on-demand care patient-first healthcare to you and your covered eligible dependents via your phone, tablet or computer.

You will be able to connect to the app from anywhere in Canada, whenever you need it, using encrypted text or video to address health questions and issues with friendly, knowledgeable clinicians.

The team of national clinicians can help you with a wide range of needs and concerns, including:

  • Advice
  • Prescriptions
  • Referrals
  • Labs
  • Mental health
  • Imaging
  • Diagnosis
  • Specialists appointments

To activate your account, visit the TELUS Health Virtual Care activation page and use group number 4242 and your personal coverage identifier (your Client ID Number).

To learn more about TELUS Health Virtual Care services available to you, please refer to the TELUS Health Virtual Care announcement or the TELUS Health Virtual Care section of the Health Benefits Plan Booklet.

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