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Extended Health

For Employees and Eligible Dependents
The Extended Health Care benefit is designed to provide valuable supplementary protection to the provincial hospital and medical care plans. It is not intended to duplicate them. Therefore, the Extended Health Care benefits exclude services and supplies to the extent benefits can be obtained under a provincial plan by fulfilling the requirements of that plan, or services and supplies where private insurance is prohibited.




Benefits Paid
The insurance applies to expenses for the treatment of pregnancies, non-occupational accidents and illnesses. 

The Plan will pay 90% of all eligible expenses incurred by the Employee or covered dependent, up to a maximum of $1,000,000 per lifetime. At the end of each year, up to $1,000 of this maximum, that has been paid in benefits, will be restored automatically. 

Eligible Out of Canada expenses will be reimbursed at 100% up to and included in the overall EHB lifetime maximum of $1,000,000. Coverage is limited to 60 days outside of Canada for emergency services. 

There is a calendar year deductible of $25 per individual or $50 per family, applied only to prescription drugs and oral contraceptives. This deductible is applied only once a year, even if the individual has several accidents or illnesses.




Family Deductible Feature
If the total of $50 of eligible expenses is incurred collectively by the family members during the calendar year, no further deductibles will be required on any of the family members for the rest of the year. But, not more than $25 of any one individual’s expenses may be applied toward the family deductible.



Deductible Carry-Over Provision
Expenses incurred in the last three months of a calendar year, which are applied to that year’s deductible, may also be applied to the deductible for the next calendar year.




Eligible Expenses
(To the extent of expenses not excluded on account of provincial plans or other exclusions described later.)

  • Hospital charges - In excess of the provincial hospital plan coverage for room and board and other services and supplies needed for medical care, excluding professional services. For a semiprivate room, the eligible expenses for room and board will not exceed the hospital’s standard semiprivate room rate. Private rooms will be covered only when certified medically necessary. Any hospital charge made for co-insurance and short stay charges in any province - where they are made and permitted by law.

    “Hospital”: means a legally operated institution providing in-patient care and treatment through medical, diagnostic and major surgical facilities on its premises under supervision of a staff of doctors, and with a 24-hour-a-day nursing service; or one accredited as a hospital by the Canadian Council on Hospital Accreditation. In any event, an institution approved for resident inpatient care under a provincial hospital services program is considered a “hospital”. The term does not include any other institution, or part of one, used mainly as a facility for convalescence, nursing, rest, the aged, or care of drug addicts or alcoholics. 

    “Doctor” means physician or surgeon licensed to practice medicine and perform surgery - also any of the following practicing within the scope of his or her profession: licensed chiropractor, dentist, denturist, naturopath, optometrist, osteopath, podiatrist or psychologist. A psychologist is considered licensed if certified or registered in the jurisdiction in which he/she practices.
  • Outpatient Hospital Charges Any hospital charge made for co-insurance and short-stay charges in any province where they are made and permitted by law.
  • Ambulance Services Charges for emergency transportation to and from a hospital, provided the trip is in a professional ambulance to the nearest hospital qualified to provide the necessary treatment.
  • Private Duty Nursing by a registered graduate nurse, licensed practical nurse, registered nursing assistant or similarly licensed person provided service is rendered outside a hospital.
  • Services by a registered clinical psychologist - Diagnosis and treatment of mental, nervous or emotional disorders.
  • Services of a licensed chiropractor, massage therapist, naturopath, osteopath or podiatrist - the eligible expenses not to exceed $300 per calendar year, per practitioner category.
  • Treatment by a physiotherapist.
  • Costs of Hearing Aids for Employees only, when prescribed by a certified Ear, Nose and Throat Specialist to a maximum of $500 in a 5-year period. Repairs, maintenance, batteries or other accessories will not be considered an eligible expense.
  • Dental treatment due to an accident - The following Dental services received within 24 months of an accident are eligible: Treatment by a physician, dentist or dental surgeon of injuries to natural teeth including replacement of such teeth, treatment of a fractured jaw, and related x-rays.
  • Vaccinations and Immunizations for preventive treatment of communicable diseases.
  • Drugs and medicines which require a prescription by law and are dispensed and recorded by a licensed pharmacist. Lifestyle drugs such as weightloss, smoking cessation or erectile dysfunction are not eligible expenses unless there is an underlying medical condition. Employees areencouraged to avail themselves of generic drugs wherever possible to help curtail the costs of the Plan.

    Employees, who are residents of British Columbia, are required by the Plan to register for Fair PharmaCare and provide proof of such registration to the Administrator. If such proof is not provided, the Plan may reduce or suspend benefits that may have been the responsibility of PharmaCare, had the Employee been registered under the program. To register for Fair PharmaCare, call 1-800-387-4977 or visit the Government of BC Website and follow the links to the BC PharmaCare site.
  • Oral contraceptive pills prescribed by a doctor.
  • Speech therapy by a qualified speech therapist, under certain conditions; artificial larynx.
  • Treatment by x-ray or radioactive substances.
  • Anaesthesia.
  • Blood and blood plasma.
  • Artificial limbs and eyes. Some maximums are applicable. Please contact the Plan Administrator for policy details.
  • Oxygen and rental of equipment for its use.
  • Rental or, at the discretion of the Plan, purchase of wheel chair, hospital type bed, iron lung or other durable equipment up to a lifetime maximum of $10,000. For items in excess of $5,000, a pre-authorization from the Plan must be obtained in advance of purchase/rental.
  • Casts; splints; braces; trusses; crutches; surgical dressings; electronic heart pacemaker. Some maximums are applicable. Please contact the Plan Administrator for policy details.
  • Orthopaedic supplies: Arch supports (limited to $400 per year); lifts; wedges; Dennis Browne splints and shoes purchased and used in the application of such splints. If orthopedic shoes, that are not part of a brace or splint, are prescribed by a doctor, 50% of their cost will be eligible.
  • Convalescent Home Care. Room and board charges for a maximum of 120 days during any one continuous period of confinement in a convalescent home provided such confinement:

    • occurs within 48 hours following a hospital stay of at least 3 consecutive days,
    • is for the same cause or causes as the preceding hospital stay,
    • has been recommended and approved, in writing, by a physician, and
    • is primarily for rehabilitation or convalescent care and not primarily for custodial care

    “Convalescent home” means an extended care facility, such as a sanatorium or skilled nursing home or a special wing or ward of a hospital which is licensed by the appropriate licensing authority and which provides supervision by registered nurses 24 hours per day.

  • X-ray examinations and other diagnostic laboratory services.

  •  


Vision Care (part of EHB, paid at 90%)
A benefit of $400 per Employee/spouse and $350 per eligible dependent child is available for reimbursement of any one pair of eyeglasses in any 24-consecutive month period, including charges for examinations (when not covered by the provincial plan), frames, lenses, and dispensing fees. This limit also applies to contact lenses purchased in lieu of eyeglasses unless the contact lenses are the only means available to restore the visual acuity of the better eye to at least 20/70 or are purchased following cataract surgery. 

Please note that charges incurred in connection with sunglasses (whether or not prescription) or safety glasses are not a covered expense. However, prescription safety glasses are an eligible expense.




Laser Eye Surgery Expenses
For Employees only, expenses for Laser Eye Surgery will be reimbursed at 100% to a lifetime maximum of $1,500.




Expenses Incurred While Outside Canada
Emergency hospital, medical, surgical, Dental and other similar expenses incurred by an Employee or his/her eligible insured dependents while travelling on vacation or business outside of Canada will be eligible under this Plan, just as they are while in Canada. (Provided it is within 60 days of leaving Canada) This benefit is provided through Viator Out-of-Province/Canada Travel Medical Emergency Insurance Policy #32445291, through Expert Travel Financial Security (E.T.F.S.). In the event of an emergency the insured must immediately contact Global Excel (the company appointed to provide medical assistance and claims services). Global Excel will open a claim file, assist in locating proper medical care, verify coverage and assist in co-ordinating payment of the claim with the Provincial Medical Plan and the Plan’s policy. A Medical Assistance Card, with worldwide contact numbers, for the Viator Emergency coverage should be carried by the Insured when travelling. These cards can be obtained from the employer or Administrator. Employees working outside of Canada must arrange for additional coverage. 

Before submitting claims for such expenses, they must be submitted to the Provincial Medical Plan for payment. To the extent that expenses are reasonable and customary (relative to charges in the area in which they were incurred) and there remains a balance unpaid by the Provincial Medical Plan, it will be payable under the terms of this Plan, provided payment of the charges is allowed by law. Coverage for Out-Of-Country/Province terminates at age 75.

For more information, please see the Out of Province/Canada Travel Medical Emergency Insurance booklet.




Extension of Benefits
Under certain circumstances, as described in the Group Policy, Extended Health benefits will be available for 3 months after the termination of insurance, if that Employee is Totally Disabled when the insurance terminates. This extension of benefits will apply only to expenses due to the sickness or injury which caused the Total Disability.




Benefit Exclusions
  • Services or supplies to the extent benefits are provided under any provincial plan or other government plan or law under which the individual is or could be covered, or to the extent to which benefits would be provided had the individual met the requirements for having the care or services furnished under the plan or law.
  • Services or supplies for which insurance benefits are prohibited by any provincial plan or other government plan or law.
  • Charges incurred in connection with an injury or disease related to employment.
  • Certain expenses, as described in the group policy, incurred for government furnished care or treatment.
  • Anything not ordered by a doctor, or not necessary for medical or vision care.
  • The portion of a charge in excess of the reasonable and customary charge (the usual charge when there is no insurance) not to exceed the prevailing charge in the area for a comparable service by a person of similar training and experience, or for a comparable supply.
  • Expenses for cosmetic surgery unless due to an accident occurring while covered.
  • Treatment of periodontal or periapical disease or any condition involving teeth, surrounding tissue or structure, except as described in “Dental treatment due to accident”.
  • Examinations in connection with glasses except as described in “Vision Care”.
  • Charges for “check-ups” (including screening, routine physical examinations, and research studies) unless part of an illness, injury or pregnancy (including pre- and post-natal care).
  • Telephone consultations.
  • Nursing, speech therapy, or physiotherapy rendered by the Employee, Spouse, or a child, brother, sister, or a parent of the Employee or Spouse.
  • Vitamins, minerals, foods and dietary supplements whether or not a prescription is given for a medical reason.
  • Services of an acupuncturist.
  • Services/supplies received as a result of participation in a riot or civil commotion.
  • Services/supplies received as a result of the commission of or attempted commission of a criminal offense or the provoking of an assault excluding charges in connection with offenses related to the operation of a motor vehicle with a blood alcohol content in excess of the legal limit in the province of residence of the Insured.
  • Services/supplies received due to intentionally self-inflicted injury while sane or insane.
  • Charges for which recipient is not required to make payment or where payment is received as a result of legal action or settlement.
  • Prescription drugs, medical testing, surgical procedures and appliances considered by the Plan to be experimental and not recognized by Health Canada as an established standard treatment for the condition.
  • Charges for, or in connection with, any services received or performed outside of Canada which (i) are due to a pregnancy (includes childbirth, miscarriage, or any complications incident to a pregnancy) and which are received or performed after the 32nd week of gestation or (ii) are due to the deliberate inducement of a miscarriage.



How to File a Claim
A claim form for Extended Health Benefits must be completed for each person in the family who has eligible expenses. Specify the dependent’s name, the Employee’s name, address, policy number, Social Insurance Number/certificate number and list receipts. 

Both the original receipts and the forms should be sent to the Administrator. Although claims for Extended Health Benefits can be made at any time, it would be preferable if they were sent every two or three months. Only receipts for the current and previous calendar year are payable.



 

Form Link
Extended Health Benefits Claim Form
 

related Links
Filing an Extended Health Benefits Claim
Printable Version of the Group Insurance Plan Booklet
Printable Version of the Travel Medical Emergency Insurance Booklet

 
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