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Dental

For Employees and Eligible Dependents
The Plan covers certain Dental expenses incurred by Employees and their eligible dependents, subject to the co-insurance arrangements described below. The schedule of fees to be used is that which is in effect in the Employee's province of residence on the date the service is rendered. The benefits are provided under three categories:

  • Basic Services - 100% reimbursement
  • Major Services - 100% reimbursement

    Maximum of $2000 per person/calendar year for Basic and Major Services combined
  • Orthodontia - 50% reimbursement

    Maximum of $2000/24 months per eligible depedent child
Examples of each and the rules applying to each appear below.  




Definition of a Dentist
 
The term "dentist" means a legally qualified dentist, practicing within the scope of his or her license. For the purposes of this Plan, the term "dentist" also includes a legally qualified physician authorized to perform the particular service rendered, a denture technician, denturologist, denturist, licensed dental hygienist or dental mechanic, practicing within the scope of his or her license. 

Many Dental conditions can properly be treated in more than one way. This Plan is designed to help pay Dental expenses, but not on the basis of treatment that is more expensive than necessary for good Dental care. 

Therefore, if a condition is being treated for, and two or more services included in the schedule are suitable under customary Dental practices, the benefit paid by the Plan will be based on the least expensive of services. 




Pre-determination of Benefits
 
Pre-determination of benefits permits the review of the proposed treatment in advance and allows for resolution of any questions before, rather than after, the work has been done. Additionally, both the Insured and the dentist will know in advance what is covered and what the Plan will pay, assuming the Employee or the dependent remains covered. 

If the treatment that the dentist is proposing will cost more than $1,000, the dentist’s Treatment Plan must be submitted to the Plan Administrator for prior review. No Treatment Plan is required if the proposed treatment is for emergency care. A Treatment Plan is required for all Major and Orthodontia services. 

A "Treatment Plan" is the dentist’s report that (a) details the recommended services, (b) shows the charge for each service, and (c) is accompanied by supporting x-rays. 




What an "Eligible Charge" Is
 
An "eligible charge" is one the dentist makes to the Insured for a covered Basic or Major Dental service furnished to him or her or a covered dependent, provided the service:

  • is in applicable Fee Schedule;
  • is part of a "Treatment Plan" as described above, and
  • is not excluded by the section "Limitations" below.
The amount of the eligible charge for a covered service, with the exception of Orthodontia, is equal to the charge made by the dentist, but not to exceed the amount provided for that service in the applicable Fee Schedule. 

A charge will be considered to be incurred on the date the service is received, rather than on the date the charge is made.




The following is an outline of the types of eligible expenses and the level
of payment within the Plan:  

BASIC SERVICES
– paid at 100%*

  • Visits and Examinations
  • Standard or recall examinations (limited to one per calendar year, two per calendar year for children up to their 13th birthday)
  • Visit during office hours to treat injuries (other than for routine operative procedures)
  • Prophylaxis - including scaling and polishing (limited to twice yearly)
  • Topical application of fluorides (limited to twice yearly)
  • Emergency palliative treatment
  • Consultation by specialist when diagnosis has been made by general dentist
  • X-Rays and Pathology
  • Single film
  • Additional films (up to 12)
  • Complete series - 14 or more films (limited to once every 3 years)
  • Bitewings (limited to twice yearly)
  • Biopsy and examination of oral tissue
  • Microscopic examination
  • Restorations
  • Amalgam and composite restorations only if necessitated by decay or traumatic injury
  • Oral Surgery (including local anaesthesia and routine postoperative care) 

  • Extractions
    • Uncomplicated
    • Surgical removal of erupted and impacted teeth
    • Postoperative visits (sutures and complications) after multiple extractions and impaction
  • Other Oral Surgery
    • Incision and drainage of abscess
    • Removal of cyst or tumor
    • Surgical exposure of tooth
    • Alveoloplasty
    • Gingivoplasty and/or stomatoplasty
    • Osteoplasty
    • Frenectomy
    • Alveoplasty
    • Maxillary sinusotomy for removal of tooth fragment or foreign body
    • Suture, soft tissue injury
  • Periodontics
  • Subgingival curettage, root planing (limited to 16 units per year)
  • Gingivectomy
  • Endodontics
  • Pulp capping
  • Root canals (including necessary x-rays and cultures)
  • Apicoectomy
  • Denture Repairs (Acrylic)
  • Denture rebasing and relining (limited to once every two years)
  • Adding teeth to partial denture to replace extracted natural teeth, only if teeth extracted while insured under this Plan.
  • Space Maintainer, Fixed (Band Type) limited to children under 21 years of age.
  • General Anaesthesia (Only with oral surgery)



MAJOR SERVICES – paid at 100%* with the exception of (a), (b) & (c) below. 

As an exception a maximum reimbursement not to exceed 70% of the amount shown in the Fee Schedule will apply if: 

(a) a replacement is made necessary by the initial placement of an opposing full denture of the extraction of natural teeth or;
(b) the denture is a stay-plate and is being replaced by a permanent denture, or;
(c) the denture, while in the oral cavity, has been damaged beyond repair as a result of an injury while insured. 

Inlays and Crowns - (Not covered if teeth can be restored with a filling material)
  • Inlays and onlays
  • Crowns - Acrylic, acrylic with metal, porcelain, porcelain with metal, gold, gold dowel pin, veneers and metal post and core.
  • Pontics (Artificial teeth)
  • Cast gold, porcelain fused to gold, plastic processed to gold.
  • Removable Bridge (Unilateral)
  • One piece casting, gold or chrome cobalt alloy clasp attachment (all types)
  • Dentures (Specialized techniques not eligible)
  • Complete upper or lower
  • Partial dentures
  • Partial denture repairs limited to twice in a calendar year.
The maximum benefit payable for Basic and Major services (combined) is $2,000 per Insured person per calendar year. 




ORTHODONTIA
- paid at 50% 

To be eligible for this benefit, the Employee must have been covered for at least 3 consecutive months. This benefit applies to Orthodontia (teeth straightening) treatment for an eligible dependent child who is under the age of 21. 

Eligible expenses will be reimbursed up to 50% with a maximum benefit of $2,000 per eligible dependent child, each 24 month period. 

A "Treatment Plan" must be submitted as outlined previously. 

The Plan will not pay for a Treatment Plan for which an active appliance was installed before the patient becomes eligible for Orthodontia benefits. 




Limitations

Please note the following exclusions:

  • Anything not furnished by a dentist, except x-rays ordered by a dentist. Anything not necessary or not customarily provided for Dental care.
  • Services (a) furnished by or for any government unless payment is legally required, or (b) to the extent provided under any government program or law under which the individual is, or could be covered.
  • A denture or fixed bridge involving replacement of teeth extracted before the individual was covered, unless it also replaces a tooth that is extracted while covered, and such tooth was not an abutment for a denture or fixed bridge installed during the preceding five years.
  • Services due to an accident related to employment or disease covered under Workers’ Compensation or similar law.
  • Replacement of lost or stolen appliances or restorations for the purpose of splinting, or to increase vertical dimension or restore occlusion.
  • Any portion of a charge for a service in excess of the applicable Provincial Dental Regulatory Authority Fee Schedule.
  • Services for cosmetic purposes unless made necessary by an accident occuring while covered. (Facings on crowns or pontics, posterior to the second bicuspid, are always considered cosmetic, as are plastic, porcelain, or other materials fused to gold on molar crowns or pontics).
  • Services due to war, insurrection, participation in a riot or civil commotion, commission of or attempted commission of, a criminal offense or provoking an assault excluding charges in connection with offenses related to the operation of a motor vehicle with a blood alcohol content in excess of the legal limit in the province of residence of the Insured, or a self-inflicted injury.
  • Recent duplication of services by same or different dentist.
  • Endodontics and coping with respect to over-denture.
  • Treatment which was furnished or commenced prior to the date insured under the Plan.
If a particular charge is covered under the Dental Insurance and also under another part of the Plan, the Dental Insurance payment will be limited to the excess, of any of the amount normally paid by that insurance over the amount paid by the other benefit.




How to File a Claim

A claim form for Dental expenses must be completed for each insured person in the family who has eligible expenses. Specify the dependent’s name, the Employee’s name, address, policy number and Social Insurance Number/certificate number. 

Both the receipts and the forms should be sent to the Administrator. Claims should be submitted once the course of treatment has been completed.




 

Form Link
Dental Claim Form
 

related Links
Filing a Dental Claim
Printable Version of the Group Insurance Plan Booklet

 
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